Privacy policy
Last updated: May 10, 2026
Vector Apparel operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Vector Apparel is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry, a return or exchange request, or a wholesale or crew inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
- From our partners or other third parties, including advertising and analytics partners, social media platforms, payment processors, and shipping carriers.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
- Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
- Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. The categories of recipients to whom we may disclose personal information include:
- Shopify, which hosts our store and provides the underlying ecommerce platform and related services.
- Payment processors and fraud prevention partners, who help us complete transactions and reduce fraud risk.
- Shipping carriers and fulfillment providers, who help us deliver orders, provide tracking information, and correct addresses.
- Email and SMS marketing platforms, which we use to send transactional and marketing communications.
- Customer support and review platforms, which we use to respond to inquiries and to collect and display product reviews.
- Advertising and analytics partners, including operators of advertising networks and social media platforms (such as Meta, Google, TikTok, and Pinterest), who help us deliver and measure advertising. See "Sale, Sharing, and Targeted Advertising" below.
- Affiliates and members of our corporate group, where applicable.
- Professional advisors, such as lawyers, accountants, insurers, and auditors.
- Government authorities and others, where we believe in good faith that disclosure is necessary to comply with applicable law, respond to subpoenas, search warrants or similar requests, enforce our terms or policies, or protect the rights, property, or safety of Vector Apparel, our customers, or others.
- Parties to a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets.
- Other parties with your direction or consent, including through your use of social media widgets or login integrations.
We require our service providers to handle personal information consistent with applicable law and the purposes for which it was disclosed to them.
Sale, Sharing, and Targeted Advertising
Like many ecommerce businesses, we use cookies, pixels, and similar technologies from advertising and analytics partners to operate our website, understand how visitors interact with our store, and show ads on other websites and apps that may be relevant to you. Sharing personal information for these purposes — including cross-context behavioral advertising — may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws, even where no money changes hands. The categories of personal information that may be involved include identifiers, internet or other electronic network activity, commercial information, and inferences.
We do not knowingly engage in the "sale" or "sharing" of personal information of consumers under 16 years of age, or in targeted advertising directed at them.
How to opt out. Depending on where you live, you may have the right to opt out of this activity. You can opt out by:
- Using our opt-out page: [LINK TO SHOPIFY-GENERATED "DO NOT SELL OR SHARE" PAGE]
- Adjusting your preferences in our cookie banner
- Emailing us at crew@vectorapparel.co with the subject line "Opt out of sale/sharing"
- Enabling Global Privacy Control in your browser (see below)
Opt-out preferences are generally specific to the browser and device used to make the request. If you clear cookies, switch browsers or devices, or use multiple devices, you may need to opt out again.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information through the Shopify Privacy Portal.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including the categories of information, sources, business or commercial purposes for collection, and categories of recipients.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable privacy laws. You can exercise this right at [LINK TO SHOPIFY-GENERATED OPT-OUT PAGE]. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not currently recognize other "Do Not Track" signals that may be sent from your web browser or device.
- Right to Limit Use of Sensitive Personal Information. Where applicable under California law, you may have a right to request that we limit the use of sensitive personal information to purposes specified by law. We do not currently use or disclose sensitive personal information for purposes that would trigger this right.
- Right to Appeal. In some states, if we deny your privacy request, you may have a right to appeal that decision. To appeal, contact us using the details in the Contact section below. If we deny your appeal, we will provide information on how to contact the relevant state attorney general or other regulator.
- Managing Communication Preferences. We may send you promotional emails and text messages, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you, or by replying "STOP" to any marketing text message. If you opt out, we may still send you non-promotional messages, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within the time periods required by applicable law (generally 45 days, which may be extended where allowed).
California Privacy Notice
This section provides additional information for California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").
Categories of Personal Information Collected
In the 12 months preceding the "Last updated" date above, we may have collected the following categories of personal information (as defined by the CCPA):
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email, phone, postal address, IP address, account ID | Yes |
| Customer records / Cal. Civ. Code § 1798.80 information | Name, address, phone, payment information | Yes |
| Protected classification information | Age, gender (only if you choose to provide it) | If provided |
| Commercial information | Products purchased, order history, preferences | Yes |
| Internet or other electronic network activity | Browsing history on our site, interactions with our site and ads | Yes |
| Geolocation data | Approximate location from IP address | Yes (general only) |
| Audio, electronic, visual, or similar information | Photos you submit (e.g., for returns or reviews) | If provided |
| Professional or employment-related information | Airline, employer, role (from wholesale or crew inquiries) | If provided |
| Inferences | Preferences or characteristics drawn from the above | Yes |
| Sensitive personal information | Account log-in credentials | Limited |
We do not knowingly collect biometric information, genetic data, or information about racial or ethnic origin, religious beliefs, union membership, health, sex life, or sexual orientation.
Sources, Purposes, and Recipients
We collect personal information from the sources described in "Personal Information Sources" above. We use personal information for the business and commercial purposes described in "How We Use Your Personal Information." We disclose personal information to the categories of recipients described in "How We Disclose Personal Information."
"Sale" and "Sharing"
We do not sell personal information for monetary consideration. However, our use of advertising cookies, pixels, and similar technologies may be considered a "sale" or "sharing" for cross-context behavioral advertising under the CCPA. Categories of personal information that may be involved include identifiers, internet or other electronic network activity, commercial information, and inferences. You may opt out as described in "Sale, Sharing, and Targeted Advertising" above. We do not knowingly sell or share the personal information of consumers under 16 years of age.
Sensitive Personal Information
We use sensitive personal information (such as account log-in credentials) only for the purposes permitted under the CCPA, including providing the Services you request, ensuring security and integrity, and preventing fraud.
Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy. See "Security and Retention of Your Information" below for more detail.
California Rights and Shine the Light
California residents have the rights described in "Your Rights and Choices" above. California Civil Code § 1798.83 also permits California residents to request information about the disclosure of their personal information to third parties for the third parties' direct marketing purposes. To make such a request, please contact us at crew@vectorapparel.co.
Other U.S. State Privacy Rights
Depending on your state of residence, you may have rights similar to those described above under state laws such as the Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Florida Digital Bill of Rights, Indiana Consumer Data Protection Act, Iowa Consumer Data Protection Act, Kentucky Consumer Data Protection Act, Maryland Online Data Privacy Act, Minnesota Consumer Data Privacy Act, Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Privacy Act, New Jersey Data Privacy Act, Oregon Consumer Privacy Act, Rhode Island Data Transparency and Privacy Protection Act, Tennessee Information Protection Act, Texas Data Privacy and Security Act, Utah Consumer Privacy Act, Virginia Consumer Data Protection Act, and similar laws.
These rights generally include the right to access, correct, and delete personal information, the right to a portable copy, and the right to opt out of the sale of personal information, targeted advertising, and certain profiling activities. Some states also provide an appeal right if we deny your request.
To exercise any of these rights, please use one of the methods described in "Your Rights and Choices" above. We will honor applicable state privacy rights regardless of whether a particular law's thresholds are met for our business at the time of your request.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act ("COPPA"). We also do not knowingly sell or share the personal information of consumers under 16 years of age, or use such information for targeted advertising, without affirmative consent as required by applicable law.
If you are a parent or guardian and believe that we may have collected personal information from a child under 13, please contact us at crew@vectorapparel.co so we can investigate and, if appropriate, delete the information.
Security and Retention of Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, and destruction. For example, payment card information is handled through secure payment processors using industry-standard encryption.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. You are responsible for keeping your account credentials confidential.
How long we retain your personal information depends on factors such as:
- whether we need the information to provide the Services and maintain your account;
- whether we need the information for legitimate business purposes such as order recordkeeping, returns, exchanges, customer support, fraud prevention, and analytics;
- our legal, accounting, tax, and reporting obligations (which typically require retaining transaction records for several years); and
- whether we need the information to resolve disputes, defend legal claims, or enforce our agreements and policies.
When personal information is no longer needed for these purposes, we will delete, deidentify, or aggregate it, or take other appropriate steps consistent with applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority or state attorney general.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at crew@vectorapparel.co or write to us at:
Vector Apparel Attn: Privacy [INSERT MAILING ADDRESS — VIRTUAL MAILBOX OR PO BOX ONCE ESTABLISHED]