Terms of service

Last updated: May 10, 2026

1. Agreement to These Terms

These Terms of Service (the "Terms") are a binding agreement between you and Vector Apparel ("Vector Apparel," "we," "us," or "our"). They govern your access to and use of the website at vectorapparel.co, our online store, and all related content, features, tools, products, and services we provide (collectively, the "Services").

By accessing or using the Services, placing an order, or creating an account, you agree to be bound by these Terms and by our Privacy Policy, Refund Policy, and Shipping Policy, each of which is incorporated by reference. If you do not agree to these Terms, do not use the Services.

These Terms include important provisions that affect your legal rights, including a binding individual arbitration requirement and a class action waiver in Section 20. Please read them carefully.

2. Eligibility

To use the Services or place an order, you must be at least 18 years old and able to form a legally binding contract under applicable law. By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a company, airline, flight department, or other organization, you represent that you have authority to bind that entity to these Terms.

We do not knowingly allow children under 18 to create accounts or place orders. See our Privacy Policy for information about our practices regarding children.

3. Your Account

You may need to create an account to access certain features of the Services. When you create an account, you agree to:

provide accurate, current, and complete information;
keep your account information up to date;
keep your password and account credentials confidential; and
be responsible for all activity that occurs under your account.

You are responsible for any orders, transactions, or other activity conducted through your account. Notify us immediately at crew@vectorapparel.co if you believe your account has been compromised. We may suspend, restrict, or terminate your account at any time as described in Section 22.

4. Products, Pricing, and Availability

We make reasonable efforts to display our products and their colors, designs, sizing, and other features accurately. However, the actual appearance of a product may vary depending on your device, monitor, or screen settings. Sizing and fit may also vary; please review our fit guide before ordering.

All prices are listed in U.S. dollars and do not include applicable taxes, shipping, or other charges, which will be added at checkout. Prices, product descriptions, and availability are subject to change at any time without notice. We reserve the right to:

limit the quantity of any product available for purchase;
discontinue any product;
correct typographical, pricing, or other errors; and
refuse or cancel any order, including after an order has been placed or payment received, if we suspect an error, fraud, or a violation of these Terms.

If we cancel an order after you have been charged, we will refund the amount paid for the canceled portion of the order.

5. Orders, Order Acceptance, and Cancellation

When you submit an order through the Services, you are making an offer to purchase the products in your order at the prices and on the terms shown at checkout. Your order is not accepted, and no contract is formed, until we send you an order confirmation email or actually ship the products.

We reserve the right to refuse or cancel any order for any lawful reason, including:

product or inventory unavailability;
errors in pricing or product information;
suspected fraud, unauthorized use of a payment method, or other suspicious activity;
a customer's prior conduct in violation of these Terms; or
shipping restrictions.

We currently ship within the United States only. We do not currently accept international orders through the Services.

6. Payment

You authorize us (and our payment processors, including Shopify Payments) to charge your selected payment method for the total amount of your order, including products, applicable taxes, shipping, and any other charges shown at checkout. You represent that you are authorized to use the payment method you provide.

If your payment cannot be processed for any reason, we may suspend or cancel your order. You are responsible for any fees, charges, or penalties imposed by your bank or payment provider in connection with your purchase.

7. Shipping and Delivery

Shipping costs, methods, and estimated delivery times are described in our Shipping Policy. Estimated delivery times are estimates only and are not guaranteed. Title and risk of loss for products pass to you upon delivery to the carrier.

We are not responsible for delays caused by carriers, weather, natural disasters, customs, incorrect shipping information you provide, or other causes outside our reasonable control. If a package is lost or damaged in transit, please contact us at crew@vectorapparel.co and we will work with you and the carrier to resolve the issue, subject to the carrier's policies.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy. Please review that policy before placing an order.

9. Sales Tax

We collect sales tax in jurisdictions where we are required to do so. The applicable sales tax is calculated at checkout based on the shipping address and current tax rates. You are responsible for any use or other tax obligations that may apply to your purchase in your jurisdiction.

10. Promotions, Discount Codes, and Gift Cards

We may from time to time offer promotions, discount codes, gift cards, or similar offers. Unless otherwise stated:

promotions and discount codes are limited to one per order;
promotions cannot be combined and cannot be applied retroactively to prior orders;
gift cards have no cash value, are non-refundable, and may not be redeemed for cash except where required by law; and
we reserve the right to modify, suspend, or cancel any promotion at any time without notice.

We reserve the right to refuse, void, or reverse any promotion or order where we reasonably believe a promotion has been used in error, in violation of these Terms, or fraudulently.

11. Intellectual Property

The Services and all content on them, including the Vector Apparel name and logo, designs, photographs, product images, graphics, text, illustrations, user interfaces, and software, are owned by Vector Apparel or our licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

Except as expressly permitted by these Terms, you may not copy, reproduce, modify, distribute, publicly display, publicly perform, sell, license, create derivative works from, or otherwise exploit any content on the Services without our prior written consent.

The trademarks, service marks, and logos used on the Services are the property of Vector Apparel or their respective owners. Nothing in these Terms grants you any right to use any of these marks without our prior written consent.

12. License to Use the Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use. This license does not include any right to resell or commercially use the Services or their content, to scrape or otherwise extract data from the Services, or to use the Services in connection with any competing product or business.

13. User Content

You may have the opportunity to submit content through the Services, including reviews, photos, comments, wholesale or crew inquiry information, customer support messages, and other materials ("User Content"). You retain ownership of any User Content you submit.

By submitting User Content, you grant Vector Apparel a worldwide, royalty-free, fully paid, sublicensable, transferable, perpetual, irrevocable license to use, reproduce, distribute, modify, adapt, publicly display, publicly perform, and create derivative works from your User Content in connection with the Services and our business, including for marketing and promotional purposes, in any media now known or later developed.

You represent and warrant that:

you own or have all necessary rights to submit your User Content and to grant the license above;
your User Content does not infringe any third-party rights, including intellectual property, privacy, or publicity rights;
your User Content is accurate and not misleading; and
your User Content does not violate these Terms or any applicable law.

We do not endorse any User Content and are not responsible for User Content submitted by users. We may, but are not obligated to, monitor, review, edit, refuse to post, or remove any User Content at our sole discretion.

14. Reviews

If you submit a product review, you agree that your review reflects your honest, good-faith opinion based on your own experience with the product. You will not submit a review:

in exchange for compensation, free products, or other consideration that has not been disclosed;
that is false, misleading, defamatory, or violates any law;
on behalf of a competitor; or
that you did not write yourself.

We may moderate, edit for length or clarity, or remove reviews at our discretion. Compensated or incentivized reviews must be clearly disclosed as such consistent with FTC guidelines.

15. Prohibited Conduct

You agree not to:

use the Services for any unlawful purpose or in violation of any applicable law;
impersonate any person or entity, or misrepresent your affiliation with any person or entity;
use the Services to transmit viruses, malware, or other harmful code;
attempt to gain unauthorized access to the Services, other users' accounts, or any related systems or networks;
scrape, harvest, or otherwise extract data from the Services using automated means without our prior written consent;
interfere with or disrupt the operation of the Services;
use the Services to engage in fraud, including using stolen payment methods or unauthorized chargebacks;
resell products purchased from the Services in a manner that misrepresents their origin, condition, or authenticity; or
circumvent any security or access control measures of the Services.

We reserve the right to investigate suspected violations and to take any action we consider appropriate, including suspending or terminating your account and reporting activity to law enforcement.

16. Third-Party Links and Services

The Services may contain links to or integrations with third-party websites, applications, or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party. Your interactions with any third party are between you and that third party, and you should review their terms and privacy policies.

17. Disclaimers

THE SERVICES AND ALL PRODUCTS AND CONTENT MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by law, Vector Apparel disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
product descriptions, pricing, photographs, or other content on the Services will be accurate, complete, reliable, or current; or
any product purchased through the Services will meet your expectations.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VECTOR APPAREL OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VECTOR APPAREL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VECTOR APPAREL'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VECTOR APPAREL IN THE SIX MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of the above limitations may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless Vector Apparel and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

your access to or use of the Services;
your violation of these Terms;
your User Content;
your violation of any law or any rights of a third party; or
any product purchased through the Services to the extent the claim arises from your use, resale, or modification of the product.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of those claims.

20. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND VECTOR APPAREL TO RESOLVE MOST DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT, AND IT LIMITS YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS.

20.1 Informal Resolution

Before filing any formal claim, you agree to first contact us at crew@vectorapparel.co and provide a brief written description of the dispute and your contact information. The parties will then attempt in good faith to resolve the dispute informally for at least sixty (60) days before any party may commence arbitration or, where permitted, a small-claims action.

20.2 Binding Individual Arbitration

If we cannot resolve a dispute through informal resolution, you and Vector Apparel agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any products purchased through the Services (a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator. The arbitration may be conducted in person, by phone, by videoconference, or based solely on written submissions, at the election of the party seeking relief. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

The Federal Arbitration Act governs the interpretation and enforcement of this Section 20.

20.3 Exceptions to Arbitration

Notwithstanding the above, either party may:

bring an individual action in small claims court for any Dispute that qualifies; and
seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights.

20.4 Class Action Waiver

YOU AND VECTOR APPAREL AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

If this Class Action Waiver is found to be unenforceable with respect to any Dispute or remedy, then that Dispute or remedy (and only that Dispute or remedy) will be severed from arbitration and may be brought in court, while all other Disputes will remain subject to arbitration.

20.5 30-Day Right to Opt Out

You may opt out of this Section 20 by emailing us at crew@vectorapparel.co within thirty (30) days after first accepting these Terms, with the subject line "Arbitration Opt-Out" and including your full name, mailing address, and the email address associated with your account or order. If you opt out, Disputes will be resolved in the courts described in Section 21, but the rest of these Terms will continue to apply.

21. Governing Law and Venue

These Terms and any Dispute arising out of or relating to them or the Services are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles, and by applicable U.S. federal law.

To the extent any Dispute is not subject to arbitration under Section 20, the parties agree that the exclusive venue for any such Dispute will be the state or federal courts located in Dallas County, Texas, and each party irrevocably consents to the personal jurisdiction of those courts.

22. Termination

We may suspend, restrict, or terminate your access to all or part of the Services, with or without notice, for any reason or no reason, including if we reasonably believe you have violated these Terms or applicable law.

You may stop using the Services at any time. Sections that by their nature should survive termination — including Sections 11 (Intellectual Property), 13 (User Content), 17 (Disclaimers), 18 (Limitation of Liability), 19 (Indemnification), 20 (Dispute Resolution), 21 (Governing Law and Venue), and 24 (Miscellaneous) — will survive any termination of these Terms.

23. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of these Terms and, where required by law or where we consider it appropriate, provide additional notice (such as posting a notice on the Services or sending you an email). Your continued use of the Services after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

24. Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies we link from the Services, constitute the entire agreement between you and Vector Apparel regarding the Services and supersede any prior agreements between us on the same subject.
Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms or any rights or obligations under them, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets.
Force Majeure. We are not liable for any failure or delay in performance to the extent caused by events outside our reasonable control, including acts of God, natural disasters, severe weather, pandemic, war, terrorism, civil unrest, government action, labor disputes, supply-chain disruptions, carrier failures, or internet, hosting, or telecommunications failures.
Notices to You. We may provide notices to you by email to the address associated with your account, by posting on the Services, or by other reasonable means.
Notices to Us. Notices to Vector Apparel must be sent by email to crew@vectorapparel.co or by mail to the address in Section 25.
Headings. Section headings are for convenience only and have no legal effect.
No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Vector Apparel.

25. Contact

If you have questions about these Terms, please contact us:

Vector Apparel Email: crew@vectorapparel.co Mail: [INSERT MAILING ADDRESS — VIRTUAL MAILBOX OR PO BOX ONCE ESTABLISHED]